Eurosport Player Re-design for it’s Smart TV Application.

Led the end-to-end redesign of Eurosport Player’s Connected TV app, delivering a streamlined, user-centric experience for millions of sports fans across FireTV, Xbox, PS4, Vodafone STB, and Samsung TV.

 

Company: Eurosport
Sector: Sport / Broadcast Media
Role: Senior UI Designer
Duration: 1 year
Completed: 2020
Platforms: FireTV, Xbox, PS4, Samsung TV

Project Overview
and Goals

In 2020, the outdated Eurosport TV app suffered from poor usability, including illegible text and difficult navigation as it designed referencing Web Responsive guidelines.

The goal was to create an engaging and intuitive lean-back experience across multiple connected TV platforms, while incorporating the company’s rebranding efforts.

 

Key Challenges

1. Fragmented Multi-Device Usage

2. Difficult Content Discovery

3. Complex Input Methods

4. In-App Purchase Complexity

 

Old Design

Post-Redesign

 

Design Process

1. DISCOVERY

  • Benchmarking of streaming platforms

  • Round of 1:1 interviews with 5 participants

2. REFINE

  • Low Fidelity UX wireframes

  • Understand Challenges and propose solutions

3. DEVELOPMENT

  • 2nd round of research

  • Iterate Designs

  • Development

User Testing Findings

5 participants were recruited for 1-1 interviews to test the prototype. We learned that the app was easy to use and could navigate easily through the keyboard. They liked the clean interface and the use of big images. They also expressed their interest on the “Highlights” section.

Define | Design Ideation

With no existing design system for the Connected TV app and Eurosport undergoing a rebrand, I had the opportunity to innovate and create new components from the ground up, giving me the creative freedom to define a fresh design direction.

 
 

Component Templates

Design Guidelines

 

Style + Branding

The new branding featured darker colors, a refreshed font, a new tagline, and updated iconography, all of which I leveraged to build the new design. I cross-referenced and tested the components across five platforms to ensure accessibility. During Eurosport’s integration into DPLUS, certain features, including the smart header and schedule, were implemented by the DPLUS service.

 

Schedule Screen

 

Watch Demo


Project Outcomes

1.5m viewers
during Olympics

D+ Platform
UI implementations

20% increase in
subscriptions


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